Support Center

Need help with KeepFocus? We're here to help you build and maintain your focus habits. Find answers to common questions below or reach out to our support team.

Getting Started

How do I start focus sessions?

There are three ways to start focusing:
1. Quick Start: Tap the start button for a default 25-minute focus session
2. Custom Timer: Set your own focus duration and break intervals
3. Templates: Choose from pre-configured focus templates
Your session begins immediately and tracks your progress.

How do I track my focus progress?

1. Start a focus session from the main screen
2. The timer automatically tracks your focus time
3. Take breaks when prompted to maintain productivity
4. Your progress syncs automatically across devices
5. View your focus streak and statistics in the Stats tab

Can I run multiple focus sessions?

Yes! KeepFocus supports flexible focus tracking:
• Queue multiple focus sessions with different durations
• Switch between work tasks with a single tap
• Each session maintains its own goals and notes
• See all active sessions in your "Focus Queue"

Focus Features

How does the focus timer work?

1. Choose your focus duration (default 25 minutes)
2. Tap the start button
3. The timer begins your focus session
4. Work without distractions - notifications are blocked
5. Take breaks when prompted
6. Your focus time is logged and counted toward daily goals

How do I add session notes?

During or after finishing a focus session:
1. Tap the notes icon during any session
2. Choose "Add Session Note" or "Log Achievement"
3. Enter time stamp (optional)
4. Type your productivity note or accomplishment
5. All notes are searchable and exportable

Can I set focus goals?

Yes! Set multiple types of goals:
• Daily Goal: Minutes of focused work each day
• Weekly Goal: Number of focus sessions per week
• Monthly Goal: Total focus hours each month
• Track progress with visual charts and reminders

Organization

How do I create custom focus categories?

1. Go to the Categories tab
2. Tap "Categories" at the top
3. Tap "Create New Category"
4. Name your category (e.g., "Deep Work", "Study Sessions")
5. Assign sessions by tapping the + icon in any category

What are the default categories?

KeepFocus automatically organizes sessions into categories:
• Work: Professional focus sessions
• Study: Learning and educational sessions
• Creative: Art, writing, and creative work
• Personal: Self-improvement and hobbies
• Favorites: Your most productive session types

Sync & Backup

How does iCloud sync work?

With iCloud enabled (Settings > Sync):
• Your focus data syncs across all Apple devices
• Session progress updates in real-time
• Notes and achievements sync automatically
• Statistics combine from all devices
• No manual backup needed

Can I export my data?

Yes! Export your focus data anytime:
1. Go to Settings > Export Data
2. Choose format: CSV, JSON, or PDF
3. Select what to export (sessions, notes, statistics)
4. Share via email, save to Files, or print
Your data is always yours to keep.

Premium Features

What's included in KeepFocus Premium?

• Unlimited focus sessions (Free: 50 per month)
• Advanced statistics and insights
• Custom themes and app icons
• Focus session templates and automation
• Detailed productivity analytics
• Priority support
• Early access to new features

How do I upgrade to Premium?

1. Open KeepFocus
2. Go to Settings > KeepFocus Premium
3. Choose monthly or yearly plan
4. Complete purchase through App Store
5. Premium features activate instantly

Troubleshooting

Focus data isn't syncing between devices

1. Check that iCloud is enabled on all devices
2. Ensure you're signed into the same Apple ID
3. Go to Settings > Sync and toggle it off/on
4. Check your internet connection
5. Restart the app on both devices

Focus sessions not starting properly

If focus sessions aren't starting:
1. Check that notifications are enabled
2. Ensure the app isn't in low power mode
3. Try restarting the app
4. Check your device's Do Not Disturb settings
5. Contact us at [email protected] for assistance

Contact Support

App Requirements

iOS Version: 15.0 or later
Devices: iPhone, iPad
Storage: ~30 MB + your library data
Internet: Required for book search and sync

Tips for Reading Success

• Set a realistic daily focus goal
• Use the daily focus timer to build consistency
• Take notes during focus sessions to track progress
• Join focus challenges for motivation
• Review your statistics weekly to track progress
• Create themed categories to organize your sessions
• Share productivity achievements with friends

Community

Connect with other focused individuals:
• Share your focus progress
• Get productivity tips
• Join focus challenges
• Follow us @keepfocusapp for tips and updates